Frequently Asked Questions

How do I get my Texas Real Estate License?
Visit our How to Get Your License page for step by step instructions and further guidance on our real estate licensing Texas program.

What are your business hours?
The Austin, Texas office is open M – F from 8:00AM to 5:00PM. For Customer Support, we respond to emails from8:00AM to 10:00PM Monday through Sunday

Online Texas Real Estate Courses

How do Online MCE courses work?
To get started on your online Texas real estate classes, you register online, complete a series of short lessons and fax your reporting form to The Institute. We report your credit to TREC. A 15 hour Online MCE typically takes less than 2 days to complete.

Do I get a certificate for MCE?
NO. After you send your Reporting Form to us we handle the reporting of your completion of the class to TREC. Feel free to call us at 1-800-487-1757 to confirm that we have received the form from you. You can confirm that TREC has received it by going to the TREC site at www.trec.state.tx.us and entering your license number in the box next to “Search licensee info/education” on the home page.

How do 30 hour Online courses work?
For 30 hour online Texas real estate courses, you register online and complete all course work online. When you are ready, take your 100% online practice and final exam. Upon successful completion of your online test, you may print your course completion affidavit and send it to the Texas Institute.

What happens if I run into a problem with my registration or online test?
Our top notch technical support team will be more than happy to assist you with any problems you may encounter.
- For Cengage Learning Center, contact www.mycoursepage.com/support or call 1-800-743-8703

Real Estate Correspondence Courses

How does St. Edward's University Professional Education Center correspondence work?
Register online, your books are shipped to you, then complete your textbooks. Then, log on to our website and take your 100% online practice and final exams. Upon successful completion of your online test, your certificate of completion can be printed immediately. The whole process typically takes less than 2 weeks.

Why does the site say "in association with St. Edward’s Professional Education Center"?
Our partner in correspondence education, St. Edward's Professional Education Center, actually provides the completion credit for your correspondence course. The reason for this is that only colleges and universities can provide credit for courses offered via correspondence.

How long does it take to receive my books?
You can choose to have your books in a PDF/E-Book that you can download immediately OR we will ship them to you OR you can come pick them up at our offices at 8828 Research blvd, 78758. Books are typically shipped the next business day after your purchase of a course. They are shipped via US Postal mail and generally take between 5 to 7 business days to arrive.

Can I pick my books up?
When you register for your correspondence courses and choose the textbook format, you have the option to either pick up your books or to have them shipped to you.

If I sign up the day before my renewal is due, is this enough time to complete the course?
We do not recommend this. You can pick up the books, cram the course and take the test, but it is unlikely you will be able to pass the exam in the allotted 2 chances.

What happens if I run into a problem with my registration or online test?
Our top notch technical support team will be more than happy to assist you with any problems you may encounter. www.mycoursepage.com/support or call 1-800-743-8703.

Still have questions on our real estate licensing Texas program, online courses, or more? You can submit your questions through our Contact Page or give us a call at 1-800487-1757.